Privacy Policy

1. Introduction

Hypex ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, interact with our marketing platforms, or utilize our creative, performance marketing, and business automation services.

By accessing our website or submitting your contact information, you consent to the data practices described in this policy.

2. Information We Collect

We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services:

• Contact Data: Full name, telephone number, email address, and company name.Contact Data: Full name, telephone number, and company name.
• Consent Records: Explicit records of consent regarding SMS messaging, WhatsApp messaging, and acceptance of our Terms & Conditions, including timestamp and source URL.
• Technical & Usage Data: IP address, browser type, device identifiers, operating system, referral URLs, and interactions with our landing pages collected via cookies and analytics scripts.
• Business Information: Project scope, marketing objectives, campaign requirements, and budget ranges shared during consultations.

3. How We Use Your Information

We use the collected information for legitimate commercial purposes, including:

• Contacting you regarding growth strategy, proposals, and service demonstrations.
• Delivering automated marketing workflows, creative deliverables, and campaign updates.
• Sending transactional, operational, or customer service notices.
• Sending promotional communications via SMS or WhatsApp only when you have granted express prior written consent.
• Monitoring, analyzing, and improving the performance and security of our digital platforms.

4. SMS & WhatsApp Communications Compliance

We take mobile messaging compliance seriously. When you submit your phone number and opt in to SMS or WhatsApp messages:

5. Information Sharing and Disclosure

We do not sell your personal data. We only share information with vetted service providers who support our technical operations:

• Authorized Infrastructure Partners: Cloud hosting, database management, CRM providers, and communication gateways (e.g., Google Workspace, WhatsApp Business API) that adhere to stringent confidentiality terms.
• Legal Obligations: When required to comply with applicable laws, governmental regulations, court orders, or enforceable legal proceedings.

6. Data Security & Retention

We implement industry-standard administrative, physical, and technical safeguards to protect your personal data against unauthorized access, loss, or disclosure. We retain your contact information only as long as necessary to fulfill the purposes described in this policy, service your business account, or satisfy regulatory compliance requirements.

7. Your Legal Rights

Depending on your jurisdiction, you have the right to:

• Request access to the personal data we hold about you.
• Request correction or updating of inaccurate information.
• Request deletion or erasure of your personal data from our systems.
• Withdraw previously granted consent for marketing communications at any time.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact our data compliance team: